Refund Policy

What is refundable, what is not, and exactly how to ask.

Last updated 01 August 2026 · Easytofind

1. The short version

Wallet credit you have not spent can be refunded within 7 days of the recharge that created it. Credit already consumed by page views cannot be refunded, because the service was delivered. The one-time setup fee is refundable only if you have not published your page.

2. Unused wallet credit

Request a refund within 7 days of the recharge and we will return the unspent portion of that recharge to the original payment method.

Where part of a recharge has already been spent on page views, only the remaining balance from that recharge is refundable. GST already remitted to the government is refunded proportionately where the law permits.

3. The setup fee

The one-time setup fee of ₹3,000.00 is refundable within 7 days only if you have not published a public shop page. Once your page is live, the setup has been delivered and the fee is not refundable.

Where a setup fee is refunded, the ₹1,000.00 bonus credited to your wallet is deducted from the refund, less anything already spent.

4. When we refund without being asked

  • Duplicate payment: if the gateway charged you twice for one recharge, we refund the duplicate in full.
  • Failed recharge that was still debited: refunded in full.
  • Views billed in error: if our logs show your wallet was charged for traffic that was not a genuine visitor, we credit it back.
  • Extended outage on our side: we credit your wallet for the affected period.

5. What is not refundable

  • Credit already spent on genuine page views.
  • The setup fee once your page has been published.
  • Recharges older than 7 days.
  • Accounts closed by us for fraud, abuse, or publishing unlawful content.
  • Dissatisfaction with how many customers visited your page — we sell the page and the hosting, not a traffic guarantee.

6. How to request a refund

  1. Email easytofind4u@gmail.com from your registered address, or use the contact form with the subject "Refund request".
  2. Include the invoice number from Payment History in your panel.
  3. State the amount and the reason.

We acknowledge within 1 working day and confirm the outcome within 3 working days.

7. How long it takes

Approved refunds are initiated within 3 working days and reach the original payment method in 5 to 7 working days, depending on your bank or card issuer. Refunds always return to the method used to pay; we cannot redirect them to a different account.

8. If you disagree with our decision

Reply to the decision email explaining why and it will be reviewed by someone who was not involved the first time. You may also raise the matter with your card issuer or with the payment gateway.

Questions about this policy?

Write to easytofind4u@gmail.com or call 8073947139 during Monday to Saturday, 10:00 AM to 7:00 PM IST. You can also use the contact form.